About Us
Carefully selected quality garden products, supported by exemplary customer service, underpinned by traditional values… That’s One Garden®.
The extensive knowledge our team have gained over many decades (our colleagues have between 10 to 40+ years experience) within the UK’s gardening sector allows you to benefit from, and trust in, our considered product choices. As we say ‘Your Garden, Our Field’, it’s a mutual thing. For that cherished plot of ‘Your Garden’, we aim to use ‘Our Field’ of expertise and passion to introduce you to a competitive range of desirable garden buildings, fencing, landscaping items and much more, all designed to fulfil your gardening needs and aspirations.
Our field
You can trust and rely upon One Garden Limited. Led by an established and highly experienced management team of three, each having served the UK gardening sector for over 40 years. Our sister fencing Company has now been successfully trading for 38 years too. We were also pioneers in the online and mail order gardening sector, having serviced hundreds of thousands of satisfied customers and generated over £100m of retail sales through leading garden building and fencing web sites operated by a venture we founded in 1997.
One Garden® is 100% management owned and debt-free. We have always been proud of what we do and strive to deliver upon what we say.
Our honesty
This retail web site has been created to fulfil our honest credentials by being both informative and wholly transparent. For example, whilst most UK mainland locations fall within our free delivery service offer sadly certain distant locations do not; where our manufacturing and/or logistical partners charge extra. For peace of mind you, the consumer, are free to check whether a delivery surcharge will apply to your location before you even add a product to your basket. Simply enter your postcode upon a product page of interest for confirmation. Simple, clear and no nasty surprises at the checkout!
Our promise
Any Company can lead you to believe that they're 'the best thing since sliced bread', but we won't. Whilst we strive for perfection we are only human and so understand that on the odd occasion a mistake can happen. However, if you wish to trade with a mature, trustworthy and openly honest Company, which goes the extra mile to satisfy and remain accountable to its customers, then in One Garden® you've made the right choice. And if we do make a mistake you can be sure we will do our utmost to put it right and you will speak to us personally (and not a machine), as you are a customer, not just a number.
