Zest Cheltenham Arbour with Storage Box

• 5 out of 5   David Thompson, Fife Scotland.

  Tuesday 20th August 2024 Verified Purchase

  Very impressed with this Arbour, sturdy once built. Online instructions a great help. Love it

• 5 out of 5   MR R BRAMALL, Hu7 4xz.

  Tuesday 06th August 2024 Verified Purchase

  Very pleased with the arbour, not had much use out of it yet on account of the weather!

• 5 out of 5   Garry Forde, KENT.

  Wednesday 26th June 2024 Verified Purchase

  Great product overall, very pleased. Delivery was very good and as planned. Instructions not the best for assembly! A downloadable PDF might help to be able to zoom in on the images as the photocopied version has its limitations. The written instructions, whilst concise, could be updated for better interpretation. Followed the screw length usage to the instructions but run out of the longest screws by about 3-4pcs? This doesn't detract from a very good product though. Would definitely recommend.

• 5 out of 5   H Cooke, Scunthorpe .

  Monday 21st March 2022 Verified Purchase

  Absolutely great I’m currently painting mine. Love the storage space (Prosecco and ice box will fit in). Altogether a lovely piece of garden furniture.
  

• 5 out of 5   Maureen Philpot , Rayleigh, Essex.

  Sunday 06th February 2022 Verified Purchase

  We are really pleased with the arbour, it's very strong and stable, looks great in the garden,

• 5 out of 5   Jo, UK.

  Sunday 31st October 2021 Verified Purchase

  The Cheltenham Arbour is an excellent product, and I have had so many positive comments from passers-by that I now avoid going in the front garden too often! Unfortunately one of the 4 packages was lost by the carrier but a phone call to One Garden, then a follow up email, and all the missing parts were delivered a week later - excellent service from seller and manufacturer. Construction is at least 2 persons and does require some planning and forethought but the result is superb.

• 4 out of 5   georgina featherstone, ts10 3ln.

  Monday 26th July 2021 Verified Purchase

  very nice arbour easy to put together

• 4 out of 5   Fiona Wiggins, Gwynedd.

  Monday 26th July 2021 Verified Purchase

  Lovely to look at arbour which took my husband and friend 4 hours to erect. Their only complaint was that the ridge covering was of poor quality so they put on a better one they made themselves (they are both carpenters). For me the seat is too high, as I’m only 5’1” and the seat not deep enough but now I have a step up/footrest and a cushion for my back and it’s perfect. I had a lovely nap in it yesterday, I love my arbour now. Buy the cushion pad, it’s well worth it.

• 5 out of 5   Pippa McKever, Tyne and Wear.

  Friday 19th March 2021 Verified Purchase

  It's just perfect. Thank you for producing an elegant, quality Arbour. I'm very, very happy :).

• 4 out of 5   Rachel , Somerset .

  Thursday 11th March 2021 Verified Purchase

  The overall quality of the arbor is excellent. The poor quality hinges on the seat let it down and I’ve replaced them with brass ones. Also it would have been useful to know that there are no pre drilled holes in the sections. The written instructions are inaccurate but the Zest on line video is correct and I would recommend watching it. I certainly will be buying Zest furniture again.

• 4 out of 5   Shona Aitchison, Edinburgh .

  Thursday 22nd October 2020 Verified Purchase

  Unfortunately on delivery the arbour was damaged however my husband was able to mend it and as the mend couldn’t be seen and had no adverse impact we decided not to return the arbour. With regards to the arbour itself we really love it it’s a great addition to our garden and despite the damage issue it was great value for money.

• 5 out of 5   Stephen Salisbury, Ulverston.

  Thursday 22nd October 2020 Verified Purchase

  Excellent service and excellent value for money

• 5 out of 5   Roy Jenkins-Packer, Bude.

  Saturday 10th October 2020 Verified Purchase

  Arrived on time, instructions were easy to follow, needs two to assemble the unit and a good idea is to let the timber breath before assuming. Looks great once erected, nice unit now in place.

• 5 out of 5   Eddie, Crewe.

  Saturday 03rd October 2020 Verified Purchase

  Well made product, easy assembly. Looks good once finished.

• 4 out of 5   David Morris, Stourbridge.

  Sunday 20th September 2020 Verified Purchase

  Good product. Assembly instructions could be a bit clearer. If your not careful things can be assembled incorrectly. Took 4 hours to assemble and needs at least 2 people.

• 3 out of 5   Martyn Lloyd, Verwood.

  Wednesday 05th August 2020 Verified Purchase

  The standard of the Arbour construction is pretty good for it's price. BUT. Where the constructors let them selves down is with the instructions and the lack of pre-fit work. The provision of photocopied instructions with indistinct pictures, mainly too small to get a real idea as to exactly where to put screws etc results in the various parts not coming together for correct fitting. I had to adjust - re-adjust and add bits so that the roof could finally fit to the base. If each arbour had been pre-marked or even put together in advance and then flat packed the whole self fitting would have been so much easier and better. Just 1mm out in where you put screws multiplies to mean a part could be centimetres out in construction.

• 5 out of 5   Andy, Wigan.

  Saturday 25th July 2020 Verified Purchase

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• 5 out of 5   Hazel Stringer, Stubbington.

  Thursday 09th July 2020 Verified Purchase

  Very happy with this arbour it is really good quality and looks wonderful in my garden. I would highly recommend

• 5 out of 5   Mhairi, Fife.

  Wednesday 17th July 2019 Verified Purchase

  This is a good, strong bit of garden furniture which we are still in the process of building (half way there). I would strongly recommend a cordless drill/screwdriver as you need to pre-drill the holes prior to screwing together. A bit more work in the build than we thought but I am certain it will be brilliant when finished.

• 3 out of 5   John Roberts, Surrey.

  Sunday 23rd June 2019 Verified Purchase

  Lovely product. Very pleased with it. Instructions to construct are very vague to say the least, especially the roof sections, which led to a few unnecessary holes drilled. However, we got there in the end and it looks great.

• 5 out of 5   crane, Bristol.

  Wednesday 12th June 2019 Verified Purchase

  Product as shown online. Very pleased with the quality.

• 5 out of 5   Ivan Smith, nr180ht.

  Tuesday 07th May 2019 Verified Purchase

  Great product would highly recommend it. Put together in 2.5 hours

• 5 out of 5   Alan, Essex.

  Saturday 06th April 2019 Verified Purchase

  Great product. Good quality wood.

• 4 out of 5   david harding, york.

  Friday 01st March 2019 Verified Purchase

  After ordering the arbour was dispatched very quickly. Had very little trouble assembling the unit although I used my own method of assembling the roof section rather than following the given instructions.The arbour now makes a very elegant feature in my garden.

• 5 out of 5   sog, oxfordshire.

  Wednesday 07th November 2018 Verified Purchase

  A really good product! It arrived superbly packaged, and it was easy to build: could have been built single-handed, but asked my partner to hold a few bits while I got the screws at the correct angle. Everything was supplied, and everything fitted. It is now a very comfortable seat in the garden, and the roof and sides protect from the wind.

• 3 out of 5   Lee Bromley, Devizes.

  Friday 12th October 2018 Verified Purchase

  Zest Cheltenham Arbour with Storage Box. Design - No clever flat pack design ideas here, try to get the fittings where they should be from studying the poor instructions, get someone to hold it in place then quickly get some screws in it before it moves. Hopefully it is in the right place, you will find out later. Instructions - Try and identify a part and guess where it fits, you should be able to get close by lining it up with other components which are fitted later on but there is a degree of artistic freedom in the final result. Construction - Incorrect assembly of the hinged seat assembly prior to delivery resulted in one of the seat base slats arriving cracked along its length, not a complete structural failure as there is an underlying carcass supporting the seat but not attractive and a potentially a bit splintery. We spent a lovely afternoon in the sun working out where the parts should line up with each other then trying to balance the barely supported back panels until the ill fitting roof could be hauled onto the top. I then added some supporting braces to the back panel, though it is probably okay with the extra screws I put in. The roof fits okay now, just a few gaps round the edges. Completed item - The overall effect from the completed item is quite good and it provides a nice place to sit in the garden. Additionally, the assembly did provide an interesting afternoon in the sun combining the efforts of a work out and a Sudoku puzzle.

• 5 out of 5   Ian, Tadcaster.

  Saturday 06th October 2018 Verified Purchase

  Really well built. Very good price. Will recomend to others.

• 4 out of 5   Sandra Leech, South Yorkshire.

  Sunday 02nd September 2018 Verified Purchase

  We are really pleased with the product now it is in situ. The wood is of good quality and it is a solid structure. My grandson and husband completed it today, working from 10.30am to 4pm with a short lunch break. Slight warping on the lift up seat which is ok when you sit on it, otherwise everything else is sound. Just need to paint it now once we agree on the colours!

• 4 out of 5   G.Unger, pe30.

  Friday 29th June 2018 Verified Purchase

  Arrived on time, in general it was well made it had slight damage but not worth sending back. I found instructions reasonably good maybe a little more detail would have been useful. Pre drilled holes for screws would've also helped

• 4 out of 5   Arthur Levick, Sheffield.

  Wednesday 27th June 2018 Verified Purchase

  Many of the faults told by others have not been ironed out like the roof section having come from 2 designs, screws of poor quality. HAVING SAID THAT, the arbour is now well used and loved, nobody sees the roof but the bird and they don't complain (I didn't complain only realised it after I had erected it) I have moaned but to tell the truth we love having evening meals in it, drinks and quiet moment relaxing in garden. Took about 4 hour to erect by a man in his mid 70's. Yes I would recommend anybody to buy one but check parts carefully.****

• 5 out of 5   Graham H, Glasgow .

  Friday 08th June 2018 Verified Purchase

  Great looking product, easy to erect, transformed the garden. Painted looks even better. Best price, simple to order, super delivery service. We would highly recommend....

• 4 out of 5   Philip Hawes, Suffolk.

  Sunday 03rd June 2018 Verified Purchase

  Very good product delivered in good time only poor thing was quality of screws provided

• 5 out of 5   Roger williams, West Midlands .

  Monday 21st May 2018 Verified Purchase

  Excellent, but a bit difficult to put back to sides because it was warped but ok after being clamped together. Really happy with product, look and usefulness

• 4 out of 5   Martin, Northwest .

  Saturday 12th May 2018 Verified Purchase

  Product arrived when stated. Good quality. Construction instructions are not very good, but for me didn’t matter as is easy to work out.

• 5 out of 5   Terry Kirkham , Lincs.

  Thursday 10th May 2018 Verified Purchase

  Excellent value for money Arbour. Went together well. Looks great in the garden. Would purchase from One Garden again.

• 5 out of 5   Brown, DERBY.

  Friday 04th May 2018 Verified Purchase

  We bought this as a retirement present for both of us. Took us about 5 hours to erect but we did it in the end. It's sturdy and looks really good in our garden. Going to paint it blue and white in a few weeks once the weather improves.

• 4 out of 5   C Hannah, Halifax.

  Friday 27th April 2018 Verified Purchase

  Only one pack of screws supplied instead of three. Instructions were not very clear especially the assembly of the first pieces. Referring to photos on internet helped somewhat. However I think the product is excellent, well-made and a good price. (ONE GARDEN COMMENT: Oops... apologies that some screws were missing from the package. Please let us know if you still require these to replenish your own stock, as we'll instruct Zest to forward these to you.)

• 5 out of 5   Stephen Metcalfe, St. Annes Lancashire .

  Sunday 15th April 2018 Verified Purchase

  This garden Arbour was bought as a retirement present for a friend. It arrived in a short time, was really easy to assemble and is very solid. Greatly appreciated by the recipient.

• 5 out of 5   d woodedd, evesham.

  Monday 11th December 2017 Verified Purchase

  Lovely and so easy to put together, it looks great and sturdy too.The delivery people were very good, they put it where I wanted it no problem.

• 4 out of 5   E W Hughes, Essex.

  Monday 20th November 2017 Verified Purchase

  A lovely looking arbour which provides good shelter. It was fairly easy to assemble and feels nice and solid once assembled. We didn't find the sloping back of the seat particularly comfortable and have now discovered that the storage box allows rain water to collect in the bottom, hence the four stars.

• 5 out of 5   David Moore, near Hull.

  Monday 26th June 2017 Verified Purchase

  VERY PLEASED WITH THE PRODUCT GOOD ASSEMBLY INSTRUCTIONS. A FEW DRILLED HOLES WOULD HAVE BEEN A GREAT HELP.

• 3 out of 5   douglas boyle, td151ly.

  Wednesday 21st June 2017 Verified Purchase

  One of the sides was warped, so could not get flush fitting. Tried swapping them around but no better (ONE GARDEN COMMENT: Thank you for the feedback which we will relay to Zest. Natural, timber-based products are prone to movement, apologies if a component had excess deflection. Part(s) replacement remains an option if you wish.)

• 3 out of 5   de Castro, Swindon.

  Thursday 04th May 2017 Verified Purchase

  Poor construction. Had to disassemble seat parts and reassemble after squaring up as they would not fit! (ONE GARDEN COMMENT: Apologies for this isolated manufacturing issue with your seat element. The feedback has been relayed to Zest)

• 5 out of 5   Tina Mason, Hampshire .

  Friday 06th January 2017 Verified Purchase

  Perfect feature for my garden. Very good quality with storage section for cushions, tools, etc. Will not hesitate to come back. Thank you for a swift delivery.

• 4 out of 5   anon, .

  Saturday 13th August 2016

  Delivered safely & securely at the notified time, with tracking to show progress. Slight greenish blotches probably natural timber discolouration or effects of pressure treatment were covered with 2 coats of stain, which is readily applied whilst arbour is in separate sections as delivered. Some warping of timber meant slight trimming of seat-back piece to ensure best fit and secure fixing. Overall-good quality product and happy customer. (ONE GARDEN COMMENT: You are correct, the "blotches" are a natural reaction between the salts within the timber and the pressure treatment process).

• 5 out of 5   anon, .

  Friday 01st July 2016

  After looking at many arbours, I decided on the Cheltenham because I liked the look of the upturned boat shape. The kit arrived on time but, unfortunately, one piece was missing and another slightly damaged. I contacted Customer Services and was dealt with efficiently and courteously and replacements were organised. These arrived by the appointed time, all intact. The person who assembled the arbour said it was easy and commented on how well-made it was. I am so pleased with this product - it adds such a lovely feature to my garden, and the added storage is a big bonus. It is now decorated with little solar lights and comes alive at dusk! I am totally satisfied with my purchase and a big thank-you to the Customer Services staff for their assistance, who deserve a 5* just for themselves.

• 5 out of 5   Louise Nicholls, Barnet.

  Wednesday 15th June 2016 Verified Purchase

  Excellent product, the pre-constructed elements were well made and fitted together well. A good illustrated set of instructions were supplied.

• 5 out of 5   anon, .

  Friday 27th May 2016

  First class product backed up by first class service both before and after sale. Buy with confidence: I would certainly trade again, anytime!

• 5 out of 5   anon, .

  Thursday 28th April 2016

  Very pleased with the product. An excellent addition to the garden.

• 4 out of 5   anon, .

  Monday 25th April 2016

  All pieces arrived. Just one slightly cracked panel, but we just reversed it so it would be hidden. You definitely need 2 people and it was a bit fiddly especially as our drill broke whilst drilling in the holes for the screws. Really heavy once constructed so best put together where you want it to finally be. We are going to put in some posts to help keep it in place in case it catches the wind. Now its up, it's really lovely and I love the design - just what we wanted, but not so expensive.

• 5 out of 5   anon, .

  Thursday 21st April 2016

  We have been very pleased with the arbour. My only difficulty concerns the assembly instructions. The back panels were supplied with 3 screws per side but required 4 each side. The assembly instructions did not make clear that the side panels were not symmetrical as the seat support timbers are of different lengths, so needed to be positioned correctly. A photo of how the two roof members are butted together would have been helpful.

We encourage every purchaser of this product to submit a review. Customers are invited (by post-delivery email) to a web page where their genuine review can be placed.